Saturday, November 26, 2011

 

Wanadoo/Orange and third-party routers: AVOID

Somewhere deep in their settings, Orange/Wanadoo seem to have some subtle different from a normal ADSL ISP.

Two different-model routers worked fine on my home ISP. At a friend's, I adjusted the MTU to 1492 as instructed on the Orange settings page, changed username and password and ... nothing.

Orange help isn't any help: "We don't support third-party routers". It took them 10 minutes to confirm that the DNS addresses on their spec page are still current.

What is it about their setup that needs modification from a normal-ISP setup? Who knows: they certainly don't seem bothered to tell you.

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