Thursday, September 17, 2009
NCP - a nice surprise
If I forgive the concept of advance-booking airport car parks for the moment, then hats off to NCP who at least manage their advance bookings in a competent and civlised way.
I'd booked a place at Birmingham International but as we were about to set off, discovered a mechanical problem with the car. We had a second car available - but what about the booking for the car park?
Had it been a change of passenger for a budget flight, we would have faced an admin charge of something around £100. With NCP, you can make an online change the details of the car you'll be using even at short notice, even for an advance-purchase, no-cancellation deal - without charge.
How good to find a company who could take money off you to punish you for a change in plans (which costs them nothing), but who choose not to.
I'd booked a place at Birmingham International but as we were about to set off, discovered a mechanical problem with the car. We had a second car available - but what about the booking for the car park?
Had it been a change of passenger for a budget flight, we would have faced an admin charge of something around £100. With NCP, you can make an online change the details of the car you'll be using even at short notice, even for an advance-purchase, no-cancellation deal - without charge.
How good to find a company who could take money off you to punish you for a change in plans (which costs them nothing), but who choose not to.
Tuesday, September 08, 2009
Parking at BHX - Hams Hall is a long way off
Driving back from Birmingham International Airport (BHX) we ended up taking a short but slow route north - it avoided the detour to the nearest M42 junction, using a parallel "A" road with long sections of 30 and 40 limit, and lots of traffic lights. After what seemed an age, we passed an airport transfer bus, and realised that this was taking people to the airport from the Hams Hall off-airport parking (run by APH I believe). Hams Hall is a LONG way from the airport.
If you are thinking of using Hams Hall, have a very good look at where it is, and be sure that you are going to have a lot of spare time for the transfer. It would be a nightmare of a place to use if you were in a hurry.
If you are thinking of using Hams Hall, have a very good look at where it is, and be sure that you are going to have a lot of spare time for the transfer. It would be a nightmare of a place to use if you were in a hurry.
